DATE: September 15, 2021
TO: Council Budget and Finance Committee
FROM: City Manager
SUBJECT
Review of the 20121 Draft Biennial Resident Satisfaction Survey
RECOMMENDATION
That the Committee receives and provides comments on this report and the 2021 draft Resident Satisfaction Survey questions.
SUMMARY
The updated Resident Satisfaction Survey is being prepared by Fairbank, Maslin, Maullin, Metz & Associates (FM3), of Oakland, California, and is scheduled to be deployed in late September/early October with results to be presented to Council in late October/early November 2021. Staff is requesting Committee feedback on the draft survey questions.
ATTACHMENTS
Attachment I Staff Report
Attachment II 2021 City of Hayward Community Survey Draft (to be distributed by
Tuesday, September 14)
Attachment III Proposal for Community Survey Research for the City of Hayward