DATE: August 20, 2024
TO: Mayor and City Council
FROM: Chief of Police
SUBJECT: Adopt a Resolution Authorizing the Interim City Manager to Revise the Communications Operator Lateral & Entry Level Hiring Bonus Program to Include Dispatch Call Taker Positions
RECOMMENDATION
That the City Council adopts a resolution (Attachment II) authorizing the Interim City Manager to revise the current Communications Operator Lateral & Entry Level (COLE) Hiring Bonus Program to include the Dispatch Call Taker position.
SUMMARY
Currently, the COH offers a $10,000 hiring bonus under the COLE program as stated in the job announcement for Communications Operator positions for the Hayward Police Department (HPD). The job announcement for the Communications Operator specifies that candidates for that position may also be considered to fill Call Taker position vacancies. During the hiring process, candidates are assessed to determine where they will most likely be successful in the Hayward Communication Center (HCC). Moreover, if a candidate is hired as a Communications Operator, but does not successfully complete the Communications Operator training program, they may be considered for reclassification to the Call Taker position. This is important because if candidates are hired under a Call Taker position, as opposed to a Communication Operator position, they are not currently eligible for a hiring bonus. Staff proposes to revise the current COLE Hiring Bonus Program to fix this, by including the Call Taker position and a $5,000 hiring bonus for those hired as a Call Taker.
ATTACHMENTS
Attachment I Staff Report
Attachment II Resolution