DATE: March 27, 2025
TO: Personnel Commission
FROM: Director of Human Resources
SUBJECT
Title
Review Revisions to the Job Descriptions for Call Taker, Communications Operator, Communications Supervisor, and Communications Administrator; and Adopt Revisions to the Classification Plan
End
RECOMMENDATION
Recommendation
That the Personnel Commission reviews and approves the proposed revisions to the Call Taker, Communications Operator, Communications Supervisor, and Communications Administrator classifications and adopt the revised classifications into the City’s Classification Plan.
End
SUMMARY
The revisions to these classifications are designed to modernize job titles, clarify responsibilities, and align job descriptions with current industry standards and operational needs. These updates also ensure consistency in terminology across job classifications while maintaining clear career growth pathways. The changes were developed in collaboration with subject matter experts from the Police Department and Human Resources and have been reviewed and have been mutually agreed upon by the respective unions.
ATTACHMENTS
Attachment I Staff Report
Attachment II Revised Job Description for Call Taker - Redlined
Attachment III Revised Job Description for Call Taker - Clean
Attachment IV Revised Job Description for Communications Operator - Redlined
Attachment V Revised Job Description for Communications Operator - Clean
Attachment VI Revised Job Description for Communications Supervisor - Redlined
Attachment VII Revised Job Description for Communications Supervisor - Clean
Attachment VIII Revised Job Description for Communications Administrator - Redlined
Attachment IX Revised Job Description for Communications Administrator - Clean
Attachment X FY24-25 Police Department Org Chart