DATE: April 22, 2025
TO: Mayor and City Council
FROM: City Manager
SUBJECT
Title
2025 Resident Satisfaction Survey
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RECOMMENDATION
Recommendation
That the City Council receives a presentation and provides comments on results of the 2025 Resident Satisfaction Survey conducted March 24, 2025, to April 7, 2025.
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SUMMARY
The Resident Satisfaction Survey is a scientific public opinion poll scheduled to be carried out roughly every other year. It provides a point-in-time gauge of community views and attitudes about quality of life in Hayward, satisfaction with City services and service priorities.
Resident Satisfaction Survey results are intended to provide reliable data that can be drawn upon for priority setting and to understand trends in public opinion about life in Hayward and the performance of City government in meeting the needs and expectations of community members.
ATTACHMENTS
Attachment I Staff Report
Attachment II Survey Results Toplines Report