DATE: October 15, 2024
TO: Mayor and City Council
FROM: Director of Finance
SUBJECT
Title
Adopt a Resolution Authorizing the City Manager to Execute an Amendment to the Current Agreement with InfoSend, Inc., for Utility Billing Services Related to the Water Customer Portal, Increasing the Contract by $75,000 and Enter into New Contract with InfoSend for a Three-Year Term in an Amount Not to Exceed $720,000, with the Option to Extend for Two Additional One-Year Periods in an Amount Not to Exceed $500,000
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RECOMMENDATION
Recommendation
That Council adopts a resolution (Attachment II) authorizing the City Manager to amend the current and expiring agreement with InfoSend, Inc. (InfoSend) for utility bill printing, mailing, and archiving services by $75,000 and renegotiate and execute a new agreement with InfoSend for a three-year period in an amount not-to-exceed $720,000, with the option to extend for two additional one-year terms in an amount not-to-exceed $250,000 per term.
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SUMMARY
Staff is seeking authorization to continue a partnership with InfoSend for a period of three-years with the option to extend for two additional one-year terms. InfoSend provides water bill distribution services and archiving. Their services are funded from Water Operating Fund 605 and Sewer Operating Fund 610. Staff is also seeking authorization to amend the current agreement with InfoSend by $75,000 to account for the increased cost of services on hard goods as a result of inflation.
ATTACHMENTS
Attachment I Staff Report
Attachment II Resolution