DATE: May 21, 2019
TO: Mayor and City Council
FROM: CIO/Director of Information Technology
SUBJECT
Title
Authorize the City Manager to Negotiate and Execute an Agreement with Lookingpoint for Next Care Complete Services in the Amount of $105,600 Annually
End
RECOMMENDATION
Recommendation
That Council adopts the attached resolution authorizing the City Manager to execute an agreement with Lookingpoint for Next Care Complete services in the amount of $105,600 annually.
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SUMMARY
The City of Hayward currently partners with Lookingpoint using their Next Care Complete services to provide active management and monitoring of critical IT network infrastructure. Lookingpoint Next Care Complete provides network support, infrastructure monitoring, vendor liason, and security upgrades with bi-weekly service reviews and a yearly best practive review. Authorizing the City Manager to execute this agreement will not require an additional budget appropriation.
ATTACHMENTS
Attachment I Staff Report
Attachment II Resolution