DATE: June 15, 2021
TO: Mayor and City Council
FROM: Director of Public Works
SUBJECT
Adopt a Resolution Approving Waste Management of Alameda County’s Plan to Adjust Recycling Rates for Multi-Family Customers and Issue Refunds for Overcharges
RECOMMENDATION
That Council adopts a resolution (Attachment II) approving Waste Management of Alameda County’s plan to adjust recycling rates for bin service for multi-family customers and issue refunds for overcharges.
SUMMARY
The City holds a franchise agreement with Waste Management of Alameda County (WMAC) to provide solid waste, recycling, and organic materials collection, and processing services. In early 2021, staff and WMAC discovered that some larger Hayward multi-family property accounts may have been overcharged for recycling services for about the last four years. The overcharge and the amount have been confirmed and WMAC is prepared to reimburse these fifty-nine customers a total of $533,237.
ATTACHMENTS
Attachment I Staff Report
Attachment II Resolution
Attachment III Rebate Table