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File #: WS 21-046   
Section: Work Session Status: Agenda Ready
Meeting Body: City Council
Agenda Date: 12/7/2021 Final action:
Subject: 2021 Resident Survey Results: Presentation of 2021 Biennial Resident Satisfaction Survey Results (Report from City Manager McAdoo)
Attachments: 1. Attachment I Staff Report, 2. Attachment II FM3 Scope of Work, 3. Attachment III 2021 Biennial Resident Satisfaction Survey

DATE:                     December 7, 2021

 

TO:                     Mayor and City Council

 

FROM:                     City Manager

 

SUBJECT

 

2021 Resident Survey Results: Presentation of 2021 Biennial Resident Satisfaction Survey Results

 

RECOMMENDATION

 

That the Council receives a presentation and provides comments on results from the 2021 Resident Satisfaction Survey conducted October 5, 2021, to October 17, 2021.

 

SUMMARY

 

The updated Resident Satisfaction Survey was prepared by Fairbank, Maslin, Maullin, Metz & Associates (FM3), of Oakland, California, and deployed between October 5, 2021 and October 17, 2021. The survey measures public opinion on the quality of life in Hayward, delivery of municipal services, service priorities, and level of support for one approach to raise additional revenue for new and expanded City responses to homelessness. Staff is requesting Council feedback on the findings.

 

ATTACHMENTS

Attachment I                                          Staff Report

Attachment II                                          FM3 Scope of Work

Attachment III                     2021 Biennial Resident Satisfaction Survey