File #: CONS 22-370   
Section: Consent Status: Agenda Ready
Meeting Body: City Council
Agenda Date: 6/21/2022 Final action:
Subject: Adopt Resolutions Authorizing the City Manager to Establish a Communications Operator Lateral & Entry Level (COLE) Hiring Bonus Program in the Amount of $10,000 per Qualified Candidate and Authorizing the Establishment of a Hiring Incentive Referral Program (HIRP) in the Amount of $2,000 to Be Paid to Qualifying City of Hayward Employees Who Successfully Refer Communications Operator Candidates
Attachments: 1. Attachment I Staff Report, 2. Attachment II COLE Bonus Program Resolution, 3. Attachment III COLE HIRP Resolution, 4. Attachment IV COLE Hiring Bonus Agreement, 5. Attachment V HIRP Referral Application
DATE: June 21, 2022

TO: Mayor and City Council

FROM: Chief of Police

SUBJECT

Title
Adopt Resolutions Authorizing the City Manager to Establish a Communications Operator Lateral & Entry Level (COLE) Hiring Bonus Program in the Amount of $10,000 per Qualified Candidate and Authorizing the Establishment of a Hiring Incentive Referral Program (HIRP) in the Amount of $2,000 to Be Paid to Qualifying City of Hayward Employees Who Successfully Refer Communications Operator Candidates

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RECOMMENDATION
Recommendation

That the Council adopts a resolution (Attachment II) authorizing the City Manager to establish a Communications Operator Lateral & Entry Level (COLE) Hiring Bonus Program and a resolution (Attachment III) authorizing the City Manager to establish a Communications Operator Hiring Incentive Referral Program (HIRP). The COLE Hiring Bonus Program will offer bonuses in the amount of $10,000 per Qualified Candidate hired. The HIRP will offer current City of Hayward employees a $2,000 incentive for referring qualified candidates who achieve full-time, permanent positions as Communications Operators.
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SUMMARY

The City of Hayward Communications Operation Center has experienced a significantly diminished pool of well-qualified Communications Operator applicants. This is partially due to the competitive market, factors related to COVID, increasing flexibility to work remotely, and the heightened demands and expectations of those who work in public safety. To attract more qualified applicants, and to keep pace with industry standards, staff recommends the permanent establishment of the Communications Operator Lateral & Entry Level (COLE) Hiring Bonus Program in the amount of $10,000 per qualified candidate. The bonus awards for the COLE Hiring Bonus Program would be distributed over a three to four-year period based on the candidate being hired as a Lateral or Entry-level Communications Operator. To further increase the recruitme...

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