DATE: September 27, 2022
TO: Mayor and City Council
FROM: City Manager
SUBJECT
Title
Adopt a Resolution Authorizing the City Manager to Execute an Amendment to the Existing Professional Services Agreement with Federal Engineering to Expand the Scope of Work to Include Ongoing Implementation Support Related to Dispatcher Hiring and Recruitment to Support the Hayward Evaluation and Response Team Program and to Increase the Contract Amount by $74,500, Not-To-Exceed $187,222
End
RECOMMENDATION
Recommendation
That Council adopts a resolution (Attachment II) authorizing the City Manager to execute an amendment to the existing professional services agreement with Federal Engineering to expand the scope of work to include ongoing implementation support related to dispatcher hiring and recruitment to support the Hayward Evaluation and Response Team Program and to increase the contract amount by $74,500, not-to-exceed $187,222.
End
SUMMARY
On May 18, 2021, Council received the recommendations of the Public Safety Policy Innovation Workshop for nine pilot projects, authorized a budget allocation to support the projects, and directed staff to begin implementing the pilot projects in FY 2022. One of the nine projects was the creation of the Hayward Evaluation and Response Teams (HEART) program to address more appropriate response models for calls related to behavioral health (including substance abuse, mental illness, and homelessness).
One significant project identified was to complete a Dispatch Needs Assessment and Capacity Improvement Plan to support new public safety projects and initiatives. In October 2021, the City entered into agreement with Federal Engineering to conduct a Communications Center Needs Assessment and develop a five-year strategic plan. Following the final report from the Federal Engineering consultants (which will be presented to Council in November), staff initiated an analysis of dispatcher...
Click here for full text