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File #: CONS 22-482   
Section: Consent Status: Agenda Ready
Meeting Body: City Council
Agenda Date: 9/20/2022 Final action:
Subject: Adopt a Resolution Authorizing the City Manager to Execute a Professional Services Agreement with Nelson Nygaard Consulting Associates to Provide Paratransit Consulting Services for the Hayward Operated Paratransit Program in an Amount Not-to-Exceed $100,000
Attachments: 1. Attachment I Staff Report, 2. Attachment II Resolution, 3. Attachment III Single Source Justification Form

DATE:      September 20, 2022

 

TO:           Mayor and City Council

 

FROM:     Assistant City Manager

 

SUBJECT

                     

Title                      

Adopt a Resolution Authorizing the City Manager to Execute a Professional Services Agreement with Nelson Nygaard Consulting Associates to Provide Paratransit Consulting Services for the Hayward Operated Paratransit Program in an Amount Not-to-Exceed $100,000                                        

                     

End
RECOMMENDATION

 

Recommendation

That Council adopts a resolution (Attachment II) authorizing the City Manager to execute a Professional Services Agreement with Nelson Nygaard Consulting Associates (Nelson/Nygaard) to provide paratransit consulting services for the Hayward Operated Paratransit (HOP) program in an amount not-to-exceed $100,000, in a form to be approved by the City Attorney. 

 

End

SUMMARY

 

The HOP program provides paratransit and related services to eligible enrolled residents and their attendants who live in Hayward, the unincorporated areas of San Leandro, Castro Valley, San Lorenzo, Ashland, Cherryland, and Fairview.

 

Since the onset of the COVID-19 pandemic, the demand for paratransit services has changed and many services providers, including HOP service partners, have had to adapt service delivery models in order to meet resident needs while maintaining safe practices. Staff continues to work with these agencies to safely resume services. However, at the conclusion of FY 2021, the majority of HOP service providers did not meet their targeted goals.

 

Due to these ongoing challenges and potential long-term impacts to public transportation and paratransit services, staff is recommending completing a comprehensive evaluation of the HOP program in order to evaluate existing conditions and HOP services to ensure compliance, identify currents needs and service gaps, and determine initial implementation processes.

 

ATTACHMENTS

Attachment I                                          Staff Report

Attachment II                                          Resolution

Attachment III                     Single Source Justification Form